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Introduction: when hard water turns a smart home into a money pit They notice it first on a Monday morning—white crust on a matte-black showerhead that used to gleam, a cloudy film on glass that laughs at “spot-free” rinse, and itchy skin after every shower that no popular water softener systems lotion seems to fix. The Alcántara family of Loveland, Colorado, thought building their efficient, sensor-p